The customer, Carol Behn, contacted me to express her great satisfaction with the friendliness, helpfulness and expertise of your installers.
Just wanted to let you know that your crew, led by Ryan, was terrific. Everyone worked to full capacity and went above and beyond.
Thank you so much!
4/21/2016 – Your installers were in the TIAA offices in Coralville to change around some cubicle walls/desks, install a new conference room table and glass dry erase boards, and move some additional desk furniture that had to be torn down and rebuilt in new spaces. Having served in facilities in a major University, having been a part of a number of moves in other positions, and having worked with a number of office installation teams, your team was by far the best I’ve worked with. Dell and Joaquin were punctual, efficient, clean, quiet in their work but positive in demeanor, and displayed that they worked well together as a team. They completed A LOT of work (almost like a complicated puzzle piece after another) in such a short time frame – it was amazing. All the while cleaning as th… Read more
The guys were GREAT! I love having them in my building. Fast, efficient, tidy and friendly! Couldn’t ask for more!
I didn’t want any more time to pass before writing to give you my perspective of the installation job by the OIS crew for both of our newest buildings. On both job sites, all of your installers consistently presented themselves professionally. They were hard-working, helpful, courteous, respectful and good-humored. Against an incredible timeframe in Bldg 193, they never waivered and that continued through with their efforts in Bldg 131 to the end. Mike Kauffman ran his crew with high standards and they met them. It was always a positive experience when interfacing with Mike and I appreciated his calling me to clarify the issues that he did. I felt that once we agreed to something, I knew it would get accomplished. Thank you for the positive experience. I want to wish your company continued… Read more
They have been anticipating my needs and working directly with the department contacts to get things done. That level of service is greatly appreciated. They have jumped in and helped meet the deadlines with no complaints.
We at Pioneer really appreciate our relationship with O.I.S. Thanks again.
Allow me to add how impressed I am with the two installers you assigned to the job !
I’ve been working with installation crews all over the country and rarely do I find them to be as knowledgeable and accommodating as they were.
One of the best teams I’ve ever worked with.
Thanks again !
Bob
I know you know ? – we appreciate you guys BUT see below in case we do not say it enough. It is great to have OIS as a trusted partner on my jobs.
Thank you to you and your team. It is genuinely appreciated !
Sue Beach
Thank you! The guys did a great job!
Jenifer Smith
Project Services Manager